Why Stability and Testing Make All the Difference Choosing the Right Windows for Your X-Ray Devices

As dentists and radiologists, you value tools that not only work reliably but also reflect professionalism and innovation to your patients. When it comes to the computers powering your cone-beam CT X-ray devices, the operating system plays a critical role—not just in performance, but in creating a polished experience for your practice.


Many of you have expressed interest in Windows 11, drawn by its modern interface, brand perception, and the reassurance of being on the "latest" software. While we understand these perspectives, it’s essential to consider why Long-Term Support (LTS) versions of Windows remain the best choice for medical imaging systems like yours.

Why Windows 10 LTSC Is Still the Right Choice for Now

Windows 10 LTSC (Long-Term Servicing Channel) prioritizes stability and long-term reliability over frequent updates or new features. This makes it uniquely suited for critical systems like X-ray devices.

However, we recognize some of the reasons why customers feel Windows 11 is essential:

Modern Interface and Patient Perception
The sleek design of Windows 11 can make a strong impression, especially in settings where patients might see the interface. The idea that "modern software equals modern care" is a valid consideration.

Brand Image and Cutting-Edge Technology
Using the latest operating system can project an image of innovation and reliability, not just for your practice but for the equipment itself.

Concerns About Security and Support
Some customers may mistakenly believe that staying on Windows 10 LTSC means losing out on security updates or that it will soon be unsupported. (For clarity: Windows 10 LTSC 2021 will receive updates until 2032.)

Bias Toward Newer Technology
There’s a natural tendency to assume that newer is always better. This can create the impression that using an older operating system signals outdated technology, regardless of its actual performance.

Addressing These Concerns

Design Matters—And We’re Listening
We understand that the interface can shape perceptions. While Windows 10 LTSC is our current recommendation for stability, we are exploring ways to deliver the polished user experience you expect.

In future updates, we aim to blend the robust performance of LTS with the modern aesthetics associated with newer operating systems. For now, we ensure the interface remains professional, functional, and easy to navigate.

Brand Image Is More Than an OS
While Windows 11 looks impressive, what truly sets your practice apart is the consistent reliability and accuracy of your X-ray systems. By using a tested, stable platform like Windows 10 LTSC, you minimize the risk of interruptions, ensuring smooth operations for your team and patients alike.

Security You Can Trust
Windows 10 LTSC is fully supported with security updates through 2032. This extended lifecycle ensures your systems remain secure without the need to adopt untested updates that could disrupt workflows.

Why Rushing to Upgrade Isn’t Always Better
Each time a new OS is released—whether Windows 11, 12, or beyond—it undergoes continuous updates and changes. Our approach ensures that we integrate new systems only after rigorous testing, guaranteeing compatibility with all devices and workflows.

Looking Ahead: The Path to Windows 11 LTSC

The Windows 11 LTSC release is planned for 2026. While this timeline may seem long, it reflects the thorough testing required to ensure compatibility across diverse systems. The computers in your practice must function seamlessly under all conditions, and validating this takes time.

We are actively preparing for this transition, working to ensure the upcoming LTS version will bring the modern interface of Windows 11 alongside the proven stability of LTSC. In fact, we've already released versions of our software for stand-alone Server computers, workstations, and even Capture computers for 2D devices like the Veraviewepocs 2D and the Veraview IC5 HD. CBCT is more complex and by taking this deliberately careful approach for yout critical acquisition system, we will ensure that the next release will enhance your experience without compromising reliability.

Moving Beyond the Debate

To minimize recurring debates about operating systems, we are also exploring solutions like integrating software environments that reduce the visible role of the OS in your practice. This approach ensures that your focus remains on patient care, not on which version of Windows your system uses.

Conclusion: Trust in Stability

While the allure of the latest operating system is understandable, the stability and reliability of your X-ray devices are paramount. By prioritizing tested platforms like Windows 10 LTSC, we ensure that your systems remain dependable, secure, and ready for the demands of modern medical imaging.

When the time is right, Windows 11 LTSC will deliver the modern aesthetics and features you expect, paired with the stability you need. Until then, you can rely on Windows 10 LTSC to provide the foundation for the exceptional care your patients deserve.